Health insurance companies report challenges communicating with their providers due to the disparity of systems, multiple points of contact, and inherent challenges with the receipt of faxes and phone calls.

Proficient Health has developed a universal solution to solve these problems in Proficient Exchange. The Proficient Exchange hosted solution seamlessly integrates into existing business processes and offers the following:

• Offer your providers free access to Proficient Exchange.
• Paperless medical record exchange for electronic files, paper documents, and voice messages.
• Online concurrent review.
• Date and time stamped audit trail.
• Automated claims attachment process.
• Integration of all inbound faxes.