Children’s Hospital of The King’s Daughters Signs on with Proficient Health

Posted in: Press Release by Admin on November 2, 2009 | No Comments

Established the placement of Proficient Orders to streamline the processing of inbound physician orders.

Greensboro, NC – October 30, 2009. Proficient, LLC., a Greensboro, NC, based healthcare solutions provider, today announced signing of its newest client Children’s Hospital of The King’s Daughters (CHKD) to incorporate Proficient Orders in its Therapy Services Department.

CHKD collaborated with Proficient Health to provide their Therapy Services department with the tools they need to communicate efficiently and effectively across their wide range of outpatient treatment throughout the region. CHKD is well established in providing the best resources for its healthcare professionals, delivering patient and provider satisfaction. Proficient Health CEO, Robb Hutchison, stated, “Proficient Health will complement existing services and we expect Proficient Orders to exceed physicians’ expectations in managing their orders.”

Proficient’s flagship product – Proficient Orders, is a web-based service that allows hospitals, physicians and healthcare providers to share critical data in a multi-tiered, high availability (HA), and highly secure interface. The Proficient platform is designed to accommodate the transmission of paper-based and electronic documents as well as voice files related to outpatient orders to allow for immediate adoption, requiring no change to current workflow processes.

Hutchison also stated “We’re very excited about beginning this partnership with this specialized Hospital. Proficient Orders will streamline the business workflow in the therapy department to receive patient orders timely, accurately, and provide visibility to therapists they currently do not have.”

About Children’s Hospital of The King’s Daughters
CHKD is the facility of choice for pediatric care in southeastern Virginia and northeastern North Carolina. CHKD Health Centers and satellite locations offer easy access to primary care and specialty services for asthma and allergies, diabetes, heart conditions and many more chronic diseases. Many sites feature state-of-the art radiology and laboratory testing as well as a full complement of rehabilitative therapies. More information about CHKD is available at www.chkd.org.

Providence Place Streamlined Patient Order Scheduling with Proficient Orders

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Improving residents’ satisfaction through automated patient orders.

High Point, NC – November 2, 2009. Providence Place, a leading assisted living community, announced it has signed an agreement with Proficient Health to manage critical communications among physicians, pharmacists, hospitals and outpatient centers to improve the care offered to its 200+ residents.

Providence Place is a leading assisted living community with facilities located in High Point, North Carolina, meeting the needs of live-in patients in independent living, assisted living, nursing care and Alzheimer and Dementia care facilities.

The Providence Place mission is to assist its residents in living well, which is reflected in how Providence Place manages patient care. Proficient Health compliments this mission through Proficient Orders – for accurate and timely patient scheduling and appointment setting.

Proficient Orders is a web-based service that allows hospitals, physicians and healthcare providers to manage critical information more effectively in a multi-tiered, high availability (HA), and highly secure interface. The Proficient platform is designed to accommodate the transmission of paper-based and electronic documents related to outpatient orders to allow for immediate adoption and return on investment.

Robb Hutchison, CEO, Proficient Health added “Providence Place has a well established workflow in managing resident care. Proficient Orders fills a critical need in managing critical information among its healthcare providers and hospitals.” Providence Place has established the highest standards in resident care and satisfaction.

Albemarle Hospital Signs on for Proficient Orders

Posted in: Press Release by Admin on October 5, 2009 | No Comments

Proficient Health will provide its flagship application Proficient Orders to streamline the processing of inbound outpatient physician orders for Albemarle Hospital.

Greensboro, NC – September 22, 2009. Proficient, LLC. Is pleased to announce the signing of its newest provider, Albemarle Hospital. Albemarle has signed on to incorporate Proficient Orders for the management of all outpatient physicians’ orders.

Albemarle Hospital is one of the leading health care facilities supporting advanced wireless and IT technology among healthcare providers nationally. Linda Walker, Director, Registration and Communications, of Albemarle Hospital stated, “Our goal was to reduce patient wait times, due to orders being misfiled, and/or incomplete, for one reason or another. Using “Proficient Orders” will help us reduce denials and further increase patient satisfaction. Proficient Orders will help us accomplish the goals above and provided a ROI that is significant to our bottom line.”

Proficient’s flagship product – Proficient Orders, is a web-based service that allows hospitals, physicians and healthcare providers to share critical data in a multi-tiered, high availability (HA), and highly secure interface. The Proficient platform is designed to accommodate the transmission of paper-based and electronic documents as well as voice files related to outpatient orders to allow for immediate adoption, requiring no change to current workflow processes.

Donald Lee, Vice President of Sales stated “Proficient Orders was an excellent fit with the business workflow established at Albemarle Hospital and we were thrilled to see immediate improvements in their order management.

About Albemarle Hospital:
Albemarle Health is northeast North Carolina’s premiere health and wellness provider. Facilities include: Albemarle Hospital, a full-service hospital in Elizabeth City, featuring critical care, surgical and diagnostic imaging services, and comprehensive women’s care; Regional Medical Center, in Kitty Hawk, which houses an outpatient surgery center, laboratory, diagnostic imaging services, and offices for nearly 50 physicians; and Regional Oncology Center, a state of the art cancer treatment facility located on the campus of Albemarle Hospital. In addition, Albemarle Health offers primary care through Island Medical Center, in Manteo, and Gates County Medical Center, in Gatesville.

Proficient Health Sponsors at NCAHAM Conference

Posted in: Press Release by Admin on September 2, 2009 | No Comments

Greensboro, NC – September 2, 2009 – Proficient Health is pleased to announce it will be participating as a sponsor at the upcoming North Carolina Association of Healthcare Access Managers (NCAHAM) Conference, to be held September 23-25, 2009, at Carolina Beach, NC.

The North Carolina Association of Healthcare Access Managers (NCAHAM) is a professional organization that promotes the management of patient access services for hospitals and healthcare facilities across North Carolina.

Proficient CEO, Robb Hutchison, stated, “We are pleased to sponsor and participate in this important conference. Proficient Health solutions are directly in line with the goals and objectives of NCAHAM and its members.”

Proficient will feature its flagship product, Proficient Orders, a solution that streamlines the management of physicians’ orders and referrals electronically, moving away from a complex manual and predominantly administrative process. This proven paperless exchange and configurable workflow enables outpatient centers to migrate their key referring physician practices to an online exchange.

NCAHAM, as an organization, strives to improve outpatient care and community relations among providers in North Carolina. Hutchison added, “Our solutions are fully integrated with a providers’ existing business workflow and has proven to demonstrate an immediate return on investment.”

Proficient Health announces its Silver sponsorship for the North Carolina Chapter of the Healthcare Financial Management Association (HFMA) Summer Conference

Posted in: Press Release by Admin on August 2, 2009 | No Comments

Greensboro, NC – August 3 – Proficient, LLC is pleased to announce it will be participating as a Silver Sponsor at the upcoming North Carolina Chapter of the Healthcare Financial Management Association (HFMA) Summer conference, August 19 through August 21 at the Myrtle Beach Marriott Resort at Grande Dunes.

Robb Hutchison, CEO stated “Proficient Health is proud to be a Silver Sponsor of North Carolina HFMA Summer Conference and we look forward to the comprehensive range of topics on this year’s agenda. The Conference truly affords the ideal opportunity to get the latest information from industry experts through a host of educational seminars and certification programs”.

Events will begin with an opening address for new members followed by a welcome dinner for attendees. Conference sessions include information regarding RAC Readiness with guest speakers Donna Wilson, Senior Director, Compliance Concepts, Inc and Bart Haas, Director, Health Information Management, Conway Medical Center.

Additional sessions include Quality, Data, and the Continuum of Care: – Metrics for Managing in 2009, given by David Hammer, Vice President, McKesson, as well as a session on the Economic Stimulus Plan from a Healthcare Perspective, given by Jeffrey A. Poley, Counsel, Parker Poe Adams & Bernstein LLP and Steve Stang, Partner, Larson-Allen.

Proficient Health will feature its flagship product Proficient Orders, a web-based platform that allows hospitals, physicians and healthcare providers to share critical data in a multi-tiered, high availability (HA), and highly secure interface.  Donald Lee, Vice President of Sales stated “The Proficient platform is designed to accommodate both paper-based and electronic transmission of patient orders for immediate adoption, requiring no change to current workflow processes.

Proficient Health announces the release of its flagship application – Proficient Orders – to efficiently manage the communications between physicians and outpatient centers.

Posted in: Press Release by Admin on July 20, 2009 | No Comments

Local Triad entrepreneurs ahead of the curve.

Greensboro, NC – July 20, 2009 – Proficient, LLC announced today the release of its flagship application, Proficient Orders, enabling hospitals, physicians and healthcare providers to manage the communication of physician orders and related protected health information.

Proficient Health CEO Robb Hutchison states, “Interviews with healthcare administrators and physician groups across the Carolinas indicated that the dynamic growth of outpatient care has driven demand for tools that improve communication and management of workflow processes. Proficient Orders was designed specifically to meet that demand.”

According to the US Census, the US outpatient services market is amongst the fastest growing sectors in the healthcare industry. “This is significant because the orders for patient services among hospitals, providers and physicians will continue to move toward reducing hospital stay expenditures,” added Hutchison. This translates to patient services that must be ordered, transferred, tracked, registered and possibly audited.
Current methods of communicating include telephone and manual fax-based models resulting in limited accountability, slow response time, privacy issues and an ever-growing amount of paper records. In many cases, health information management policy requires paper documentation to become part of the patient’s medical history, housing long-term and costly downstream effects on the care delivery model.

Following the mandate by the Obama administration, provisions for the economic stimulus bill include “The utilization of an electronic health record for each person in the United States by 2014.” Hutchison indicated “Our focus is to be the communication channel between the existing paper based workflow processes and the plethora of electronic medical record systems available today.” Hutchison, further added “The cost associated with accessing, copying, filing, faxing, re-filing, storing and manually keying the data received through paper-based workflows and disparate systems, poses a tremendous amount of time, money and risk in inaccurate data entry.” By leveraging the electronic workflow of patient orders through an established system significantly automates the process, increases efficiencies and reduces the risk of and cost associated with inaccurate data entry at all levels.

Proficient’s web-based platform leverages a service-oriented architecture (SOA) and enterprise service bus (ESB) technology that improves delivery and sharing of critical data in a multi-tiered, high availability (HA), and highly secure infrastructure, “all critical components when considering sensitive data found in medical records and patient history profiles” stated Rick Reddel, Proficient’s CTO.

The Proficient platform is designed to accommodate both paper-based and electronic transmission of information requiring no change in a physician’s current workflow processes. Reddel added “Our platform enables a unique migration strategy of paper-based to electronic communications. The set up is simple and tied into existing office systems via the internet and can reduce costs associated with the management of records by 30% in the first month of use. Audit trails and reporting functionally are significant given the mandate for hospitals to comply with the RAC Medicare Program and Medicaid MIC audit activities.”

$ 2.2 Trillion was spent on healthcare in 2007, (US census Bureau) representing the most important healthcare product and services market in the world. Hutchison stated “it’s amazing that with cost effective and available technology, US health care providers are still processing critical data manually.” Healthcare spending in the US is expected to grow at a CAGR of 7% between 2007 and 2012. (Market Potential for Hospital Services).”