Client Support Description

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Proficient, LLC

Corporate Office

201 N. Church St, Suite 238
Greensboro, NC 27401
Telephone: + 1 (336) 389-6600
FAX: + 1 (336) 389-6599
email: info@proficienthealth.com

Regional Offices

Atlanta, Georgia
Telephone: + 1 (404) 806-9931

New York, New York
Telephone: + 1 (718) 210-9849

DYNAMIC COMPANY ENVIRONMENT. CUSTOMER FOCUSED.

Proficient Health is seeking qualified sales candidates to join our winning team.  Headquartered in Greensboro, NC, we offer a rewarding work environment with unlimited career opportunities while maintaining a small company, employee-focused atmosphere.​ We are currently searching for an experienced Account Manager / Implementation Specialist.

This position is based in Greensboro, NC or the surrounding area, with duties including:

  • Travel regionally to implement Proficient solutions in client locations.
  • Work closely with the VP of Client Relations to develop and execute the implementation plans.
  • Provide Client Support through both telephone and on site support with the possibility of some extended hours and weekends.
  • Provide additional training and adjust client procedures as needed.
  • Assist in the development of documentation and training materials to continuously improve the implementation process.
  • Continual follow up with clients via telephone, and on site visits as needed to ensure that clients remain happy with the service provided by Proficient as well as to work with the sales team to expand our services within the client’s domain.

The ideal candidate will possess their Bachelor’s degree from an accredited university in the areas of Business Administration or technology, 3-5 years experience in professional client facing positions with demonstrated success in up-selling customers.

Travel: The Account Manager will be required to travel to client locations, workshops, conferences, and other scheduled events.  Some overnight travel will be required, and could potentially be anywhere in the United States by automobile or air depending on distance.  The primary office for this position will be in Greensboro, NC when not traveling.  This time will facilitate meeting with product development to share ideas expressed by clients, testing new applications, assisting upper management with projects as needed.  Travel allowances as deemed in the Proficient Travel Policy will apply except when traveling to work from the office.

Location: Greensboro, NC
Compensation: Base Salary, Bonus and Competitive Benefit Package.

Submit your resume today!

Note:

  • Principals only. Recruiters, please don’t contact us.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.