Fauquier Hospital Improves Service to Physician Community and Patients with New Referral Management Solutions from Proficient Health

GREENSBORO, N.C. – January 26, 2012 – Today Proficient Health, a privately held company specializing in information technology solutions for the healthcare industry, announced it has been selected by Fauquier Hospital in Warrenton, Va., to streamline the processes used for physician orders and patient scheduling.

Fauquier and its offsite radiology department will use two Proficient services:

Proficient Orders will be used to automatically convert faxed and paper-based physician orders into electronic files that are easy to track, access and share. No change will be required in how physicians submit the information.
Proficient Exchange will provide physicians who prefer to work online with an easy-to-use Web portal for entering orders and requesting patient scheduling.
Both are offered as licensed online services, with no hardware or software investment required.

“Serving our physician community is a high priority,” says Melissa Finley, chief privacy officer and director of patient access services and health information management for Fauquier. “We want to remove barriers and make it as easy as possible to do business with us.”

Finley says adopting Proficient Health solutions also is expected to support the hospital’s commitment to patient satisfaction – virtually eliminating delays associated with lost orders. Information from both solutions will be fed directly into Fauquier’s electronic medical records platform to populate patient files.

“Fauquier is a progressive organization eager to adopt new best practices that deliver improved service to its constituencies,” says Robb Hutchison, CEO of Proficient Health. “We’re delighted to be selected as a technology partner.”

About Fauquier Hospital

Fauquier Hospital is a privately owned healthcare provider serving communities in northeast Virginia. Part of the Fauquier Health family, the organization was one of the first five hospitals in the nation – and the only in Virginia – to achieve a “Plaintree,” designation for its patient-centered approach to care.